Add content from any source to train your chatbot. VAULT automatically chunks, embeds, and retrieves it during conversations.
Enter any public webpage URL. VAULT fetches the page, strips navigation and boilerplate, and ingests the main content automatically.
Paste a YouTube video URL. VAULT extracts the transcript (auto-generated captions) and ingests it. Falls back to title + description if captions are unavailable.
Manage your ingested knowledge. Delete a source to remove all its chunks from ECHO's memory.
Send a test message to ECHO and see exactly which knowledge chunks were retrieved. Useful for verifying RAG accuracy after ingesting new content.
Live snapshot of your chatbot's knowledge base, leads, tickets, and conversations.
Everyone who reached out via chat or contact form. Export to TRACE for enrichment and email sequences, or push directly to CRM.
Support requests submitted through your chatbot. Update status, email the visitor directly, or push to your CRM.
Customize ECHO's persona, tone, and knowledge. Lead capture, contact form routing, and support ticket detection are always active — they can't be edited here and can't be broken.
The bot's core identity and rules — active on every conversation. Set tone, persona, what topics to cover, and how to handle leads and escalations. Think of it as the employee handbook: constant and foundational. Content-specific instructions belong in the Context field when ingesting.
When a lead is captured, the system POSTs their data as JSON to this URL. Use a Formspree endpoint, Zapier webhook, Make.com hook, or any HTTP endpoint.
Paste this single line into any website's HTML, just before
</body>. The widget
loads its config automatically from VAULT.